If you are not completely satisfied, you can exchange your product for another one or obtain the total refund of the amount, except for the shipping costs, within 15 days after the invoice date.

Fruits, vegetables and pickles can not be changed as they can not be resold and are perishable foods

The items must be suitable for sale, in their original packaging, with all the brochures and guarantees and without signs of deterioration, use or consumption.

In case of return, the shipping costs will not be refunded. In addition, it will bear the expenses derived from the return and will be responsible for the product arriving in perfect conditions to:
FUSTER SEGUÍ S.L.
POL. INDUSTRIAL EL TEULAR
AVD EL TEULAR 30 B
46410 SUECA VALENCIA (SPAIN)

Once received the merchandise in our warehouses, and after checking the status of the same, will proceed to the refund of its amount according to the modality of payment used:

    
If payment was made through credit card or PayPal, you will be paid the amount of the product less the shipping costs on the same credit card

    
If the payment was made by transfer, we will ask for an account number to pay the amount transferred less shipping costs.

In any case, the return of defective products and erroneous shipments will be admitted, being HUERTAVALENCIANA.COM, FUSTER SEGUÍ S.L. Who will be responsible for shipping costs provided that we communicate this circumstance within a period of fifteen days, counting from the date of invoice.

FUSTER SEGUÍ S.L. Does not accept shipments due.

Before starting the return process, you should contact us by calling (+34) 961718338 or sending an email to info@huertavalenciana.com
Changes

If when you receive your order you are not satisfied with any product, you have a period of fifteen days, from the date of invoice, to make the change.

To begin the process of change, you must send an email to info@huertavalenciana.com, or call us at (+34) 961718338

You will bear the costs of shipping the item to our warehouse and will be responsible for the product arriving in perfect condition to:
FUSTER SEGUÍ S.L.
POL. INDUSTRIAL EL TEULAR
AVD EL TEULAR 30 B
46410 SUECA VALENCIA (SPAIN)


Once the goods have been received in our warehouse, and after checking the status of the warehouse, the replacement product will be sent.
You must enclose a copy of the invoice in the package so that there are no errors to proceed with the change.